Terms & Conditions

Effective Date: November 8, 2024

1. Introduction & Acceptance of Terms

This website, located at https://aerofoot.co, is operated by Chicvale, LLC (“Company,” “we,” “us,” “our”), trading as Aerofoot. These Terms & Conditions of Service, together with any referenced policies (including Shipping Policy and Refund & Return Policy), constitute a legally binding agreement between you (“you,” “user,” “customer”) and Aerofoot regarding your access to and use of our website and services (the “Services”).

By accessing or using any part of the Site or Services, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you must discontinue use of the Site and Services immediately.

Eligibility

The Services are intended for individuals who are at least 18 years of age. By using the Services, you confirm that you meet this requirement and have the legal capacity to enter into a binding contract.

Modifications to Terms

We reserve the right to update or modify these Terms at any time by posting changes on the Site. Continued use of the Services after such changes constitutes acceptance of the updated Terms.

2. Business Legal Identity (GMC Required)

For transparency and regulatory compliance, our business details are as follows:

  • Company Legal Name: Chicvale, LLC

  • Brand Name (Trading As): Aerofoot

  • Registered Office Address:
    131 Continental Dr, Suite 305
    Newark, DE 19713
    New Castle County
    United States

  • Registered Agent: Legalinc Corporate Services, Inc.

  • Customer Support Email: support@aerofoot.co

  • Customer Support Phone: +1 (575) 315-2974

  • Business Hours: Monday–Sunday, response within 24 hours

3. Use of Website / Permitted Use / Prohibited Conduct

The Services are provided for personal, non-commercial use only.

You agree not to:

  • Use automated systems (bots, scrapers)

  • Attempt to breach site security

  • Impersonate any individual or entity

  • Use the Services for unlawful or fraudulent purposes

Violation of these rules may result in termination of access.

4. Product Information, Accuracy & Availability (GMC Required)

GMC Commitment

Aerofoot is committed to providing accurate, truthful, and up-to-date product information in accordance with Google Merchant Center policies.

  • Accuracy: Minor variations in color or appearance may occur due to screen differences.

  • Availability: Product availability may change without notice.

  • Error Correction: We reserve the right to correct errors related to pricing, descriptions, or availability before order acceptance.

5. Order Process & Acceptance (GMC Required)

Contract Formation

Placing an order constitutes an offer to purchase.
A binding contract is formed only when we send a shipping confirmation email, confirming acceptance and dispatch of your order.

Right to Refuse or Cancel Orders

We may cancel orders only for legitimate reasons, including:

  • Stock unavailability

  • Invalid address

  • Payment failure

  • Suspected fraud

If payment has already been processed, a full refund will be issued to the original payment method.

6. Pricing & Payment Terms

  • Currency: Prices are displayed in USD ($) unless otherwise stated.

  • Payment Methods: Accepted payment methods are displayed at checkout.

  • Billing Transparency: We will never charge your payment method without authorization. All charges are clearly shown before purchase.

  • Error Correction: Pricing errors may be corrected before order acceptance.

7. Shipping Policy Summary (GMC Required)

For full details, please refer to our Shipping Policy available on the Site.

  • Fulfillment Responsibility: Aerofoot is fully responsible for order fulfillment and delivery.

  • Processing & Delivery: Delivery estimates are displayed at checkout and detailed in our Shipping Policy.

  • Risk of Loss: Responsibility remains with Aerofoot until the order is successfully delivered to the provided address.

8. Returns, Refunds & Exchanges (GMC Required)

This section summarizes our policy. Full details are available in our Refund & Return Policy.

  • Return Window: 30 days from delivery

  • Condition: Items must be unused and in original packaging

  • Return Shipping: Free (prepaid return label provided)

  • Refund Processing: Refunds are processed within 7 business days after return receipt

9. Cancellation Policy

  • Customer Cancellations: Orders may be cancelled before shipment.

  • After Shipment: Cancellations are handled according to our return policy.

  • Merchant Cancellations: Limited to the legitimate reasons listed in Section 5.

10. Intellectual Property Rights

All content, logos, graphics, and materials on the Site are the property of Aerofoot or its licensors and are protected by intellectual property laws. Unauthorized use is prohibited.

11. User Content & Reviews

By submitting reviews or other content, you grant Aerofoot a worldwide, royalty-free license to use and display such content. You confirm that your submissions do not violate third-party rights.

12. Prohibited Activities

You may not:

  • Violate laws

  • Upload malicious code

  • Engage in phishing, scraping, or spamming

  • Abuse or harass others

  • Interfere with site security

13. Disclaimer of Warranties

All products and Services are provided “AS IS” and “AS AVAILABLE.”
Nothing in these Terms limits your statutory consumer rights.

14. Limitation of Liability

To the maximum extent permitted by law, Aerofoot’s liability is limited to the amount paid for the product giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless Aerofoot, Chicvale, LLC, and affiliates from claims arising from misuse of the Services or violation of these Terms.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Delaware, United States.
Any disputes shall be resolved in courts located within Delaware.

17. Modifications & Service Interruptions

We may update, suspend, or discontinue Services at any time without liability.

18. Severability

If any provision is deemed unenforceable, the remaining provisions remain valid.

19. Entire Agreement

These Terms constitute the entire agreement between you and Aerofoot, superseding prior agreements.

20. Contact Information (GMC Required)

Company: Chicvale, LLC
Brand: Aerofoot

Address:
131 Continental Dr, Suite 305
Newark, DE 19713
United States

Email: support@aerofoot.co
Phone: +1 (575) 315-2974